Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 1202 reviews
Ollie’s Baptism

Hi Wendy

Sorry for the late reply but I was waiting to get my daughters opinion and she has been away .
We absolutely love the book and Ollie’s parents were thrilled with it too They are already reading it to him nightly and have added photos of themselves as well as grandparents and godparents .

That would be my only suggestion - to have designated spot to add some photos but having said that we found spots on the inside cover and throughout the text .

Thank you so much for your wonderful work



Hi Gay, Thanks so much for the kind words. Great to hear the personalised book for Ollie has gone down so well with him and the parents. We really like the idea of the space for photos of the family in the book. We have some new book ideas we are working on and maybe we can incorporate this into them. We love illustrating and writing the books and getting feedback like this makes it even better. Have a lovely day. Wendy
Quality present

Terracotta window box with significant date and event makes an ideal present. Well made, well packed and fast delivery

Thanks Ian, Glad you liked the gardening gift and do come back to us for more grifting inspiration soon as we have a range of new pottery designs launching this week. Many thanks, Wendy

Had pictures done of both daughter’s and niece’s wedding venues as first anniversary presents. Quality amazing and service was impeccable. Will definitely be using Letterfest again

Thanks Mark, Appreciate the review and glad both your daughter and niece liked the anniversary presents. I'll pass on your kind words to our illustrators in the studio. Wx

I was a little skeptic to order at first as I thought it was quite expensive for the size however I’m really pleased with it & my sister & her new husband loved it! I’d like to see more choices of size & frames as I would have gone bigger if it allowed.

Hi Helen, So glad you liked the illustration and even better that your sister and new hubby liked the gift. We do some illustration styles a little larger but it depends on the type of drawing you want. Thanks for the 5 star review and hope you have a lovely week. Wendy x
Excellent, attentive service

The team a) produced an excellent end product that we are very happy with and b) where very patient in the process! We asked for some tweaks to 3 of the digital proofs provided and they were only too happy to oblige, and quickly too. Highly recommend if you’re looking for a lovely, personal and high quality gift.

Hi Tim, So kind of you to say. We really love hearing back from customers and I'll pass you're comments on to our illustrators and team. Have a great week. Wx
Truly Amazing

Web site was very user friendly, after a few clicks I had sent my picture and completed my order. Few days later and the photo had become a truly amazing work of art! Really recommend this quality place... thank you so much Steve

Hi Steven, Glads the website was easy to use and more importantly that you liked the illustration. Bear us in mind for any other gifts you need. Wx
Personalised slate tile

Bought a a gift for my friend
Beautiful, engraving perfection

Personalised Pet Pebble with Paw Print

I have purchased several (double figures now!) of these pebbles for friends who have sadly lost their dogs. They have all been delighted with the lovely memento of a beloved pet. Will be back for more (sadly!) without a doubt. Great service too, many thanks Letterfest!

Great Customer service

Helpful staff. The end product was beautifully done and the recipients were over-joyed and will have a precious memory of their wedding day. Thank you.

Great Company - Great Service!

This was my second order for a personalised pebble with a paw print and as on the first occasion the service was fast, efficient and professional. Lovely staff and delighted recipients of the pebbles. Thank you! Gilly Mitchell

The design and look of it I absolutely love. I would have preferred the image of myself and husband not included but my fault for not specifying this. Adored the colours and the design- just what I was looking for. Thank you!

Hi Gilly, Thanks for the review and so glad we could help out. Have a lovely week. Wendy x
My Grandchildren

I recently ordered a print for my mum of her grandchildren. She loved it! I have since ordered 2 more prints of my daughter and her dad and our family. The prints are fantastic and were dispatched very quickly. They will have pride of place in our lounge!


Pleased with this photo album and appreciate the fast delivery

Typographic Story Of Us

Delighted with it. Very efficient and fast service.
Would definitely recommend you and your products, thank you!

Thanks David, It's great to hear back that you liked the art print. We are working on new designs all the time so please keep us in mind next time you are searching for a unique gift for the family. Have a good week. Bob
Very happy

Lovely picture, looks so much like my cats, I’m so pleased with it. Thank you very much!

One word, amazing!!

I ordered a portrait for a 30th birthday present! I was over the moon when it arrived and it went down even better as a gift! Thank you so much.

Lovely 1st birthday gift

Spent ages not having a clue what I was going to get for a 1st birthday present then last minute came across these. These books are a wonderful keepsake with lots of personalised details in, after purchasing this I hope they continue to print these books so I can buy more in years to come as the little girl I purchased it for gets older they would be lovely to look back on. Service from start to finish was amazing, personalisations were altered slightly to match the story, printing was of high quality and delivery was quicker than expected.

Great service

Perfect gift for a friends wedding. Did a fab job using the image and super quick too. Highly recommended.


my daughter in law told me about your products. She has bought several of these stones herself. The stones are in respect of our granddaughter who died when she was 7 and are a wonderful reminder of her. This particular design looks wonderful sat in a water feature we have for her. would highly recommend.

Beautiful Gift

Stunning unique gift for my friends' wedding.

Beautiful details - better than expected

My review title sounds like a bad compliment, but it is the opposite of that!
Going in at the largest print size and with a frame and getting this for less than £100 is an absolute steal. The detail is fantastic and the digital colours create a lovely style. Everybody has complimented us on the new addition to our wall.
If I'd paid double or even triple I would still have been really pleased with the final product. I will definitely be buying again!

Thanks for the lovely comments. Wendy x
Christening present

The end result was exactly as I had hoped. Telephone backup was most helpful 5 star

Natural and tasteful

We ordered the engraved stone to mark the grave of our pet cat in the garden, so we wanted something very simple. The stone is a lovely shape and the engraving is simple, neat and very tasteful. We're delighted with it.

Lovely personalised wedding image

Thank you so much for the lovely image. I purchased this for a family wedding . I am so pleased with the result & the attention to detail , you captured my photos perfectly.
Your Customer service was great too, Polite, helpful & very patient with me when I made a couple of little changes to the proof.
Lovely personal present , would recommend you to anyone.

Perfect Wedding Venue Line Drawing

Thank you for the beautiful drawing! It so much much more than I was expecting with all the detail. It was the perfect gift and the newlywed couple were thrilled.

Thanks Emma, So glad the couple liked the wedding gift. Have a lovely week. Wx
Continue shopping
Your Order

You have no items in your cart