Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 931 reviews
Christmas gift

1st Christmas as parents gift for the hubby we both loved it

Lovely gif for baby's first Christmas

I love this book. Ordered it for my baby's first Christmas. I like that I could add personal info like where we like to go for walkies. The only thing I can think would improve the book is if the illustrations matched the story, eg. Breed of dog, favourite trick and food etc.

Hi Samantha, So please you loved the book. We will be adding more personalised options and books in the coming months so do keep a look out for new titles. Wx
Perfect Likeness

This was a Christmas present for my wife. She was absolutely delighted with it and I acquired a record total of Brownie points!

Great Personalised Gift and Great Customer Service

I am delighted with the Watercolour House Sketch that I ordered as a gift for friends. I am very impressed with the detailed likeness, particularly as I did not have an accurate photo. I submitted various photos of different angles and e mailed a detailed description. The artist did an amazing job producing a very accurate portrait from such a mish mash of information. On receipt of the draft I requested one small amendment which was done almost immediately and I received the portrait within a couple of days after that. The customer service was first class and I would definitely use this company again.

Sisters dog portrait

We were really pleased with it!
We gave it to our sister as Christmas present and she cried when opening! Went down very well with the whole family


Absolutely thrilled with my Bespoke Pete Illustration i ordered before Christmas. My Mum & Dad couldn't be happier with it and it's so like to the photo i sent! Thank you so much for your wonderful drawing!

Harry & Daisy

Thanks so much for the wonderful picture of Harry, sadly no longer with us, and Daisy. They never met but the picture makes them look like old friends.

Lovely little gift.

Very easy to fill out the personalised sections online with a really good looking finish to the book. Lovely little gift for my wife.


Thrilled with the result.
The perfect Christmas looks hand painted and includes all the intricate details. Would definitely order again.

Lovely gift!

I ordered a portrait of my mum’s horse for Christmas. The digital proof arrived very quickly after ordering the portrait and the team were very quick to alter the tiny things I asked them to and to then send it out to me. The portrait was of brilliant quality and arrived quickly and was packaged well. My mum loved it - it made her cry when she opened it! Definitely a really lovely gift.

Mummy and me story book

Brilliant was not disappointed good quality and was all how it should be

Dog Portrait Sketch

I ordered a portrait sketch from Letterfest for my parents Christmas present and they absolutely loved it! A very good buy and good value for money. Would recommend to anyone who loves their pets and wants a sketch done of them.

Baby pebble

Given as a Christmas gift. Parents were over the moon with the pebbles.

Thanks Barry, Will let Charlie know his engraving was appreciated and glad your parents loved the gift. Wx
Beautiful- highly recommend!

My sister loved this gift and she’s received lots of compliments. I would definitely recommend paying for a proof- I identified a few small changes which made a significant different to the overall image

Thanks Kirstie - yes a proof really helps and glad we could make the gift a special one for your sister. Wx
Personalised Map

Fantastic item, first class service.
Thank you

Reasons Why I Love You Childrens Book

Just fab!

Great quality at a fantastic price and really quick dispatch!

Hi Nicola, Thanks for the feedback, looks great. Wx

Bought this book from my neice to give to her daddy. It was really lovely , great story and lovely illustrations. I’d also made a mistake when ordering and they were really helpful and quick to make sure everything was spelt correctly.

Hi Alice - Great to hear you liked the book. Hope it went down well at Christmas. We have a range of other childrens books you might like for birthdays and presents. If interested just head over to to see them all. Happy News Year! Wendy x
Letterfest is AMAZING!!!

Letterfest is AMAZING!!  I had them create a watercolor wedding venue print and stamp as a unique Christmas present for someone special.  They took the time to get every detail correct.  Camille and Wendy are absolutely AMAZING!!! Wendy provided the proofs while Camille provided photos, wrapped the special presents and included cards to the recipient.  They responded to every email that was sent to them.  I highly recommend Letterfest to anyone looking to create a special gift to someone special in your life. 

A beautiful gift

I was so pleased with the illustration I had made for my mum for her Christmas present. I paid the small extra amount to see a draft which was amazing but I asked for a very minor change to his eyes to make it even more perfect.

Really pleased with the drawing and will recommend to friends and family. Really good service and quickly delivered after I confirmed I was happy with the illustration.

Thank you!

Lovely pet portrait

I ordered the pet portrait for a Christmas present. Really happy with the final design, really has captured the likeness of our miniature schnauzer. Requested a design proof and received about a week after order, item was delivered the following week. Quick response on email and smooth process.
Thank you!!

The perfect gift

This was a perfect gift to capture special memories. The ordering was very efficient and attention to detail very effective. I would highly recommend.

Beautiful personalised gift

An absolutely wonderful gift from my little boy to my husband. So personal with being able to add so much detail. Will definitely be ordering more for other family members


Lovely book. Really nicely done.

Thanks Lucy, Lovely to get this sort of feedback. Look out for more kids picture books in the new year! Wx
Very Happy

This is a Christmas present and I am really excited about giving it. Such a true likeness of my partners dog that passed away this year. A wonderful way to remember our furry friend.

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