Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 860 reviews
91%
(786)
3%
(27)
3%
(29)
1%
(6)
1%
(12)
Our go-to wedding gift

We had one of these illustrations made for a friend who got married in a castle in Italy. She loved it so much that we decided to get one done of our own wedding venue. And it's now our go-to wedding gift idea :)

Thanks Loren, Glad your friend liked the wedding present and lovely to hear you did too. Wx
Excellent service!

Upon receiving the first proof, I asked for a minor amendment. Upon receipt of this I requested an additional small change, as it was a gift I wanted it just right. This was completed immediately and I was thrilled with the finished product. Great customer service and print. Thank you.

Beautiful wedding gift

Beautiful personalised wedding gift loved by all.

Beautiful

This product is absolutely beautiful!! So so happy with it!! Really great quality

Hi Charlie, Thanks for letting us know and really glad you like it. We love designing the kids books and with each one personalised it really makes it a special gift for young readers. Wx
Wedding Venue

Really pleased with the picture after a few alterations to it.

Hi Carol, Great to hear. We are always happy to work with customers to get the personalisation right and make it a truly unique and special present. Bob

Fantastic book and great service!

Hi Aoife, So glad you liked the personalised kids book. They are great fun to design and the team here love to hear feedback. Bob
Love it

I love the book and can’t wait to share it with my grandson. Beautifully written and illustrated.

Glad you liked it Susan - let us know what your grandson thinks of his Christmas present and watch out for new personalised children's book titles on the site soon. Wx
Wedding gift

My son and his wife were delighted to receive the watercolour of the church where their wedding took place. I was impressed by the speed of your painting and the watercolour was exactly as described. I would certainly recommend your service to friends.

So glad they liked the illustration Lynda, wedding gifts are tricky to choose. I'm sure this is something unique and personal they will cherish for years to come. Wx
W
Fortune Cookie Advent Calendar
W.K.
Stunning!!!

Most beautyful eatable Advent Calendar!

Personalised Wedding Venue Portrait

Best personalised present ever bought!

Fab quality - perfect gift

Daddy and Me Book

Absolutely wonderful book. Recommended to many friends. Love it!

Great quality frame

Excellent service

Pebble

Engraving was not as deep as I expected and is not very visible on dark grey pebble but perhaps poor choice of colour. The gold heart was thinly painted too but I can overpaint that myself.

Hi Sue, Lovely to speak to you a moment ago and thanks for being so understanding. We'll do a new engraving for you as soon as possible and send out the replacement on Monday. So sorry we didn't get it quite right first time and apologies for the inconvenience. Bob
Lovely gift

Absolutely love my print, it'll make a great gift, really personal. Looks really good quality and I'm sure it'll look amazing on the wall

Wedding venue portrait

A great wedding gift. Fantastic on the phone when talking about options and thank you for a couple of ‘tweaks’ here and there. Well worth getting a proof done first.

Thanks Ben - Glad we could help make the wedding present a success. Thanks for your feedback, will let Camille and the illustrator know. Wx
Personalised Mummy and Me Story Book

Beautifully presented.Thankyou.

Hi Carolynn, So glad you liked the personalised children's book. We've been working really hard doing some other titles, hope fully these will inspire for Christmas presents. You can see them all here: https://letterfest.com/books Any questions just get in touch. Bob
Lovely Pictures

Brilliant customer service and very patient with me.
Thank you

Our pleasure Alison - happy to help and glad you liked the illustrations. Bob
Great wedding gift

Very pleased with the wedding venue portrait I received, as were the bride and groom!

Brilliant

Very pleased with purchase and service received.

A bit disappointed.

I dont think the quality of the frame and picture reflects the price. I was expecting alot better considering the price paid. The frame is very light and i am dissappointed with the product.

Beautiful

I have been looking for some time to find a fitting memorial for a very special cat. This pebble is perfect, we ordered the dark one, I love the simplicity, but also the longevity.

Happy couple!

The present arrived in good time. I paid the extra £3 for the proof which was exactly what I had asked for. They perfectly interpreted my asks and made the changes that i requested. The couple were very happy. Thank you!

Thanks Emily - Good to here they liked it and appreciate you letting us know.
House Portrait

This is the fourth or fifth time of ordering a house portrait, each time, the service I have received has been exceptional. This time was a gift, the recipitant of which was overjoyed! Many thanks letterfest!!

Hi Claire, Thanks for your lovely words. We really appreciate the feedback and I'll let the team know. Glad your friends liked the gift and hope they are happy in their new house. Bob
Lovey gift

Bought this for my friend’s birthday and she loved it.
The service from letterfest was great and very quick.
Delighted with the product

Hi Dorothy, Thanks for the review and glad your friend liked the gift. I'll pass on your kind words to Charlie who did the engraving. Have a lovely day. Wx
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