Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 1537 reviews
Amazing present

The happy couple was very touched, it is such a great present, I would definitely recommend.

Amazing birthday gift

I bought this book for my boyfriend from his daughter as a birthday gift that they could read together. The book was amazing and he absolutely loved it! It was great how many parts you were able to personalise to make it a unique one off gift. I would definitely recommend!!!

Fantastic memorial for our beloved dogs

These pebbles are exactly what I thought they would be and are so cute.They are so lovely and engraved so well. One of our dogs just loved stones so these were perfect for us to put in a memorial rockery for both dogs. I am so pleased with the quality and service and would not hesitate to recommend the product and the company.

I'm sure my son will love it as much as I do

My son is to be married in 4 weeks, they have lived together for a while and have everything they need for the house, they asked for money as a present but I also wanted to give them something and this is ideal, plus my son won't forget an anniversary date as it's on the picture! The service from letterfest was brilliant, as soon as I approved the proof, it was sent out

Hi Pauline, Great to hear you love the picture. So true about the anniversary date - he has no excuses now ;) Thanks for the lovely review and will pass on your kind words to the gang in the studio. Bob
Perfect gift for a petrol head!

I spent quite some time looking for somewhere to create a picture(s) from photos of cars as a gift, and this came up in my searches. I spoke with Letterfest a few times and they were really helpful and explained the drawing process through to completion. Communications all the way through we’re good and the end result is fantastic. Highly recommended! Thank you...

Hi Rob, Thanks for the kind words. Glad you liked the finished illustrations. Wendyx

I ordered a picture of my grandma’s house for my mum’s Christmas present and it was absolutely perfect. The service was brilliant and they added some extra details after I saw the first version. Would highly recommend

The portrait is beautiful, very happy with it:)


Thank you SO much ... my friend was overwhelmed with the beautiful picture ... perfect ... many thanks to you 👏👏🎉xx

Beautiful print!


Special birthday gift

I bought the personalised pot as part of a 90th birthday gift, it was hard to find something which my mum in law would find useful but also provide a lasting memory. She loved it!

Highly recommend

Love it! Would highly recommend .

Floods of tears!

I bought this gift for my wife to mark the end of her maternity leave and it was met with floods of tears! The book is so well made and the illustrations are beautiful. It was a lovely gift to give someone and something I hope she will cherish. I would 100% recommend buying this product.

Hi Peter, Congratulations on the new family member! So glad your wife loved the personalised book. We love coming up with the stories and working on the illustrations so it's good to hear that they are appreciated. Many thanks, Wendy
House Portrait

I received excellent customer service, from the initial phone call, to the quick delivery time. This was a Christmas Present and my Dad loved the finished product. I will definately order from you again. Thank you again !

Hi Lisa, Thanks for the nice review and glad Dad's happy with the Christmas present - never easy to buy for in my experience. Have a lovely day, Bob

Gave this to my husband for Christmas as we just bought a house and he loved it. It was delivered on time too! Highly recommend

House warming gift

I bought a house portrait for my brother and his girlfriend as a house warming gift. They loved it and I would definitely recommend it


Highly recommended! The wedding venue and reception location art work was perfect.

Roxie Portrait

Brilliant portrait, capturing my dog’s character perfectly!
Thank you Letterfest

A lovely gift, thank you

Hi Letterfest,
Just a quick note to say thanks for the lovely portrait. The portrait and framing are great. I'll be back soon...


This was my 4th pebble to remember my four dog's. They are beautifully done with crisp engraving and will stand the test of time Thank you so much.

Amazing personalised stories!

Bought the mummy and me book which can be personalised to mean so much more. The best compliment I can give is that it made her cry with happiness when she read it! Wonderful x

Hi Micheal, So good of you to review the personalised book. Glad your mum liked it so much and glad also the tears were the happy kind! Will let Tom the illustrator and Wendy who wrote the book know. Many thanks, Bob
So beautiful and unique.

I bought this for my friend and for anyone who has a pet knows they become one of the family, so when I recieved this I was blown away as to how well the dogs were captured and she loved it. I will definitely be getting the same done for my dogs.

Hi Sabrina, Thanks so much for the review. So glad you liked the illustration of your friends dogs. Wendy x
Wedding venue potrait

I bought this as a gift for a friend's wedding. It's beautiful! The service was excellent and I'm so pleased with the finished product. Thank you!

Lovely product

It is exactly as I hoped it would be and was prepared and sent very quickly

Personalised House Portrait

Perfect Gift

My parents have recently moved from the house we grew up in so I bought them this watercolour as a Christmas present. The painting was beautiful, so much so that my mum cried when she received it! The order process was smooth and easy including changing the delivery address at late notice. Thank you so much Letterfest for the perfect gift!

Hi, Thanks for the lovely review. It's always difficult leaving a family home behind with so many special memories with it. Glad we could keep those memories alive with the illustration and glad you mum liked the illustration (sorry for making her cry!). Best wishes, Wendy x