Customer reviews
We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.
These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.
If you have any questions or suggestions we'd love to hear from you.
Wedding venue line drawing Great likeness and really quick service. Thank you
Birthday Plant Pot Beautiful gift bought for a friends 60th birthday gift and she loved it. It arrived earlier than advised.
Morning Gillian,
Glad your friend liked the pot and hope you keep us in mind for future gift ideas. We have some new pottery designs coming out in the next few weeks you might be interested in.
Wendy
Very happy Bought as a 70th birthday present for my mother in law. Engraving was perfect😊
Hi Lisa,
Thanks for letting us know...
and Happy 70th to Mum in law, hope she had a fun day.
Wendy x
Letterfest product very good quality
Personalised Birthday Engraved Terracotta Pot The first pot I recieved was unfortunately cracked however when I notifed Letterfest a new pot was sent out immediately. I am not sure whether it was the condition of the pot of whether it was dropped during postage which is why I have given this 4 stars. However, the new pot was in very good condition
Hi Catherine,
Thanks for letting us know that the second pot got you all OK. We really package them well and 99% of the time all is fine. If a package does get damaged we are always happy to replace and can do this pretty quickly as we make everything in house. Glad to hear all worked out in the end. Have a lovely evening .
Wendy
A lovely gift I ordered this as a gift and it looked very pretty and high quality. Very efficient service too. Thank you.
Hi Mana,
Thanks for the feedback. Glad you liked it and appreciate you taking time to let us know.
Have a lovely evening.
Wendy
Fantastic pictures and service - highly recommend I bought this as a wedding present for my brother. The pictures provided were beautiful and I'm sure the bride and groom will love this present. Very impressed with the friendly and fast service and careful packaging meaning the picture arrived safely ready to be gifted. Thank you!
Service above and beyond This company obliged with special requests. My order was dealt with swiftly.
Feedback In the original artwork that I received the titles did not match their respective pictures. The customer service to rectify this was exemplary and incredibly swift - thank you
Hi Sarah,
Thanks for the review and sorry again for getting the names the wrong way round. The team here are pretty good but even they slip up occasionally. Glad we could make it right for you in time. Have a lovely day.
Wendy
Beautiful Print The print was beautiful. The quality and finish was excellent and the attention to detail simply exquisite. Arrived promptly and packaged very securely. This was my third purchase from Letterfest and I’m sure it won’t be my last!
Lovely item for a dear friend Lovely Pebble for a dear friend, who’s Dog Hugo had sadly passed, and they had many happy walks on the beach...so this was a lovely memorial stone for her.
She was very pleased, brought her to tears.
Perfect Was a wedding anniversary gift for my parents & they loved it Thankyou . I gold leafed the date & name as it was a “golden anniversary” & put into the pot a rose bush.
Super quick delivery & a perfect gift . I agree with others ideas.. a pot stand would be perfect !
Thankyou again x x
Hi Emma,
Thanks for the photo and the idea. We'll certainly see what we can do about the stand. Gold leaf and rose look great. So glad they liked it and congratulations to them on their Golden Anniversary .
Wendy
Engraved Anniversary Pot My sister was very pleased and surprised by her beautiful gift for her 40th wedding anniversary. Thank you for making sure the engraving could be done (a longer surname required). Great service. Many thanks.
Hi Jenny,
Great to know that your sister loved the pot. Glad we could help with the amended design.
Wendy
Lovely gift Arrived on time, lovely idea of a gift to give to someone
Absolutely Outstanding! The Letterfest Team are so absolutely talented and offer amazing customer service as well! They took the time to answer my questions and their products are always so gorgeous! Thank you again Letterfest Team!!!
Hi Flora,
The team here are great to work with and I know they all really appreciate hearing that the work we do is appreciated. Thanks for the lovely feedback. Have a great week.
Bob
Beautiful Such lovely pieces and so personal! Really high quality, so impressed!
Lovely idea for a gift I got this engraved pot for friends 45th wedding Anniversary gift. They were so happy with it and said what a lovely unusual gift. If you want something different as a special gift get one of these. Delivery was quick well packed . I'm very pleased overall.
Hi Angela,
Congratulations on your 45th Wedding Anniversary! So glad we could make something special for you. I'll pass on your kind words to the team in the studio.
Wendy
Lovely item for a special gift I was really pleased with the pot I ordered as an Anniversary gift. The writing looking lovely part of the pot and not 'stuck on' as some personalised items can seem. It looks beautiful and was well received. Delivery was quick and it was all within the timeframe given, pot was well packaged and arrived safely.
Hi Ruth,
Thanks for the review and glad you liked the pot. I know exactly what you mean about being 'stuck' on. We hand engrave and finish every pot and I can assure you it's a very skilled and manual process. Happy anniversary and do keep us in mind in future as we are always doing new designs in new materials and working with other skilled artists and designers.
Bob
Hi Wendy ,many thanks for the book , it is excellent. Well made and superbly illustrated we would highly recommend your buisness. Kind regards ,Andy.
Thanks Andrew,
Thanks for the great feedback. I'll pass on your kind words to Tom who did much of the illustration work here in the studio. We really love designing these kids books and are working on some new Christmas titles which should be ready for in a couple of weeks.
Appreciate the feedback, have a great day.
Wendy
Unique unusual present Another success from Letterfest.
I’m sure my son will be delighted.
Hi Sarah,
Very kind of you to say. We try very hard to make every drawing and design special and it's so good to here it's appreciated. Have a lovely week.
Wendy x
Something different to remember a dear friend. We were mostly very pleased with the product and the service of the plant pot.
Ist wedding anniversary gift So pleased with the wedding sketch of our wedding venue. A beautiful gift for a 1st wedding anniversary gift. I wouldnt hesitate to order again. Thankyou.
Hi Allison,
Congratulations on your 1st wedding anniversary ! So glad you like the illustration - will let the guys in the studio know.
Have a lovey week.
Wendy x
