Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 6723 reviews
Great service

Excellent quality product and great service

Beautiful book

Can not fault the book as it’s lovely. Such nice personalisation and very easy to do.
Although a ‘do not bend’ label on the package might have helped it arrive in better condition

Great book

My wife loved this book, something memorable to keep forever


My friend who was the recipient already has a lovely lavender in her pot. It is a great gift.

Personalised Wish Book For Baby Or Child

House watercolour

Great item and service. The recipient was really happy with the item 🙂

Perfect pots!

The recipients of the wedding pot loved it. As it’s such a quality gift I’ve never had a doubt of “would it be right” always is. Excellent after sales service too. Will be ordering more later in the year. A top company.


I am absolutely thrilled with my purchase I have bought six pots in the last month for gifts to my daughter in law she has just bought a greenhouse and we wanted something different and original I had looked for months until I found lerretfest it is amazing everything has been exceptional Ian delighted as she is will always support you in future thank you for magnificent service and quality one hundred per cent satisfaction thank you I am delighted

Birthflower Plant Pot

This plant pot is for my sister's 60th birthday in October. She likes gardening and I think it will be a wonderful and unique gift...I'm sure she'll love it. The pot arrived in excellent condition...well wrapped and secure, and beautifully decorated, along with a packet of seeds. Thank you so much.

house sketch

very lifelike

Personalised Birthday Story Book

Anniversary Gift

Excellent picture - good service

Beautiful product

Beautiful product and perfect gift. Speedy turn around and delivery.

Personalised anniversary pot

I loved this idea as my parents are avid gardeners. I planted a Golden Anniversary rose in it before giving it to them. They really appreciated it. The lettering was perfect and it's brilliant that it can be personalised. Customer service is efficient. Only negative comment would be that the limit to the number of characters is a little restrictive.

Couples line portrait

Love it thnx


We ordered this for my parents in law’s pearl wedding anniversary. They absolutely loved it!

Beautiful gift

I bought this for a friend’s birthday which she absolutely loved. It’s personal, shows thought and has given a lot of pleasure. Would highly recommend. Fabulous service and a very professional company. 5 star award in my mind.


A lovely gift for new grandparents. Order arrived promptly and very pleased with the pot.

Personalised Plant Pot

Great idea to have a personal message on plant pot. I bought it for my daughter who loves it. Makes it a little more special. Excellent service throughout thank you.

Wonderful, Love it!

Absolutely love the drawing and I know my son and daughter-in-law will treasure it too when I give it to them for their Wedding Anniversary at the end of May. Quick service and precise. Thank you it’s wonderful xxx

Amazing present

Arrived really quickly and looks fab. It is a birthday present and I know the recipient will love it. I would have no hesitation recommending this company, I'll definitely use again. Thank you.

Terracotta pot

Excellent product

Birthday gift

I purchased this book for my wife’s first birthday as a mother, as if it were written by our daughter, it reduced my wife to tears which is just the reaction I was hoping for, would definitely recommend.

Silver wedding window pot

Very pleased with recent purchase, arrived very quickly, something different to buy for a couple who like been in the garden 🪴

Lovely pot. 40th Birthday present

Very pleased with it. Its exactly as shown on the Web site. Arrived with minimum delay and wrapped carefully. My daughter will love it.