Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 12042 reviews
92%
(11126)
4%
(529)
1%
(149)
0%
(47)
2%
(191)
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Plant A Tree Personalised Story Book
Helena Brazier (Chertsey, GB)
Great customer service

Really helpful with the order and delivery. Lovely gift for my nephew.

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Engraved Message Round Plant Pot
Sally Mills (Plymouth, GB)
Excellent and ideal 50th wedding anniversary gift

The pot was just as described by your company and was well packed. The inscription on the pot was lovely we added tête-à-tête daffodils to mark the golden wedding

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Engraved Birth Flower Plant Pot
Fiona Provan (London, GB)
Birthday Pressie

My sister liked this - carnations are coming up nicely and she has it by a seat on her patio
It arrived on time, ket up to date with delivery - a very positive experience.

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Personalised Pet Pebble with Paw Print
Sandra Zambaux (Freshwater, GB)
My Roxy's Pet pebble

I ordered this in remembrance of my beautiful cat "Roxy". It is a perfect size, her name is very clear and whenever I look at the pebble I am reminded of my beautiful cheeky cat.

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80th Birthday Personalised Plant Pot
Bee46 (Kingston upon Thames, GB)
A great gift

Very good quality pot, delivered on time and well packed for transit. Husband, a keen gardener, was delighted.

Lovely product

Lovely pot and great customer service

We bought my husband’s mum a pot to commemorate her 80th birthday. She is thrilled with it. The original arrived badly broken, but after I made contact they shipped her a new one which arrived quickly and safely. Recommended!

Great item and quick delivery

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Watercolour House Sketch
Anonymous (Wigan, GB)
Amazing

The print is perfect and was really straight forward to do on the website
Much cheaper than similar options we’d looked at on Etsy!

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First Birthday Personalised Story Book
Sheree Beese-porter (Bristol, GB)
Birthday book

Loved my sons first birthday personalised book. I wanted something that can be a keepsake and came across this book which is perfect thanks. Great quality and story.

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Mum to Be Personalised Line Portrait
Thomas Richardson (Manchester, GB)
Bump picture drawing

I would highly recommend paying for the digital proof in case you aren't satisfied with the first/only design. I was able to have the drawing altered and the final piece was perfect! Customer service from these guys is great too!

Personalised book

Lovely book, great quality and service. Would recommend

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Daddy Me And The Family Tree Personalised Book
Caitlin Foots (Market Weighton, GB)
Love it

Great book, my little girl loves it

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First Birthday Personalised Story Book
Colette Grant (Reading, GB)
Absolutely think it’s a great title

My little grandson Theo will love it. His 1st Birthday is in May. Thank you for an amazing book

Lovely book. Brought tears to everyone's eyes.

Perfect!

My order arrived today and it is fantastic quality. I added a special request when i ordered as the personalised name i wanted was 1 character too long for the name field, this was done without an issue and I'm so pleased with the result!

Was not overly true to the photograph supplied.

Great item that was bought as a gift for my wife. The first item was damaged but a phone call sorted the issue and a replacement was delivered. Bit of a mix up (our part & Royal Mail) over the delivery, no updates on the RM tracking app for dates and then tried to rearrange delivery that didn’t happen. We ended up collecting from RM. So only 4 stars due to the issues mentioned.

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Personalised Christening Story Book
Catherine Aplin (Bristol, GB)
Wonderful personalised book for a christening

Beautiful, personalised book which was quickly dispatched and loved by the parents to commemorate the christening. Would buy again, thanks!

Personalised Alphabet Zoo Story Book

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Watercolour Line People Portrait
Ayush Obhrai (Mill Hill, GB)
Couldn't be happier!

Quite a hard photo to sketch due to the details and lighting in the original, however the artists got it spot on! Great customer service, with quick amendments made to the drawing whenever we asked. Came out perfectly - couldn't be happier!

An amazing book with quality pictures

I have just received this amazing book for my great nieces birthday next month.
I love the story and the beautiful illustrations.
The book arrived very quickly and I had a choice of hardback or soft cover, I chose softcover.
I love it and I am certain my great niece will love it too.
Thank you

Beautiful well made book