Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 11799 reviews

Love that I have been able to personalise this book so my daughter can grow to learn about what her first Xmas wS like and who she spent it with. Cute book, and lovely illustrations.

Amazing quality and service, truly magical made us very emotional as it's a gift for our granddaughters first Christmas

Engraved Birth Flower Plant Pot
Lauren (Cleator Moor, GB)
Beautiful present

I ordered this for a good friends big birthday, it arrived so quick and is such a beautiful and thoughtful gift! Will definitely buy again.

Was meant to arrive separately from my other order on Thursday 9th. Has not yet arrived.

Poor quality, engraving hard to read and marked. As this was a present, have ordered similar from Amazon for about £12 cheaper.

Jack’s Christening book mishap

I ordered the christening book. When it arrived, it was absolutely beautiful. The only issue was that delivery was by Evri and it arrived late, but not Letterfests error. I did let them know. Then when it arrived the wrong year was printed … again this was my error as I had not checked the proof carefully before finally ordering! They were excellent reordering for me at a small additional charge, when I emailed them with the issue and correcting my mistake. This time delivery was Royal Mail so no issues. When I received it the second time my son noticed the godmother’s name was spelt incorrectly! On checking my original order I could see again my mistake.. I think it had been auto corrected and therefore I hadn’t realised. Moral of the story is … please make sure the details are correct! I am extremely impressed with their support and help. My son says it is a beautiful book to remember his sons christening as a keepsake.

Engraved Handwritten Name Pot
Angela Lutley (Camberley, GB)
Birthday gift

Lovely gift, arrived in time and well packed.
Birthday girl was very happy

Engraved Birth Flower Plant Pot
Sarah Woodwards (Llanelli, GB)
Good solution to my birthday dilemma

I didn't know what to get my sister for her recent birthday. She doesn't have much space in her narrow terraced house, and the garden is just a tiny yard! She doesn't want ornaments, but this terracotta planter can go inside or out, and I could have it engraved with her name and date of birth. She can add her own choice of bulbs for Spring!

Personalised Birthday Story Book
Michele Gavin (Luton, GB)
Great book


Personalised Christening Story Book
Carmen Clark (Ramsgate, GB)
Emilys Christening

Loved the book. Very original & well made. Delightful keepsake. Thank you.

Watercolour Wedding Sketch
Hannah Seymour-Shove (Needingworth, GB)
Fantastic product, excellent service

I ordered as I thought it is a lovely gift. I went for the digital proof option which is a great option to have to proof check or make any alterations from the original photograph. The service was excellent throughout. Quick responses, fast and well-packed delivery, and the end product was perfect. Very much looking forward to gifting to the bride and groom. I would 100% recommend.

Bespoke Pet Illustration
P Ward (Bodmin, GB)
Lovely memorial

I am very pleased with the drawing of my lovely Fergus. So like him

Personalised Birthday Story Book
Jenny Pickersgill (Nottingham, GB)

Love it.

Thank you message personalised plant pot
Marina Breeson (Slough, GB)
Personalised Flower Pot

Have ordered a big flower pot as a present for a childminder. It arrived on time, good quality and decent size (although not huge). The childminder said it was the best leaving present she ever received.

Personalised Dad's Superhero Book
alison Wood (Shaftesbury, GB)
Birthday gift

A delightful gift to a new dad. I actually felt a bit emotional when it arrived and I can’t wait to give it to our son.

Very pleased

The pot was well packaged and arrived on time. It was exactly as I was expecting.


The Personalised Plant Pot and herb seeds arrived right on time and was an ideal gift very much appreciated by the couple who have everything. Thank you for your excellent service.

Mummy and Me Line Portrait
Patrick Barry (Glasgow, GB)

Excellent and so unique

Personalised Christening Story Book
Beth Rutledge (Southwark, GB)
Christening book

Beautiful personalised gift delivered quickly

Personalised 50th birthday indoor plant pot
M C Wright (Littlehampton, GB)

Personalised 50th birthday indoor plant pot

Personalised Alphabet Zoo Story Book
Susan Cairns (Paisley, GB)
Lovely christening gift

I ordered this as a christening gift and I was delighted with the product.The design was lovely and the quality was great too.

Reasons Why I Love You Childrens Book
Harry Clarke (Sittingbourne, GB)
30th birthday present

I recently ordered a book for my partner from my son and she loved it. It’s incredibly well made and a beautiful keepsake, would absolutely recommend to others

Personalised Garden Engraved Terracotta Window Pot
Jennifer Pearce (Newark on Trent, GB)
Very helpful team

I ordered a terracotta planter a few weeks ago, unfortunately it was cracked when it arrived. I emailed the Cs team and they were extremely helpful, they sent out a replacement express delivery free of charge and it was perfect when it arrived. Couldn't have asked for more. Thank you

Wedding Venue Line Drawing
Jan (Chelmsford, GB)
Unique gift

This is the second time I have used this as a wedding gift. Unfortunately the packaging was damaged in the post resulting in a spoiled picture mount but a replacement was quickly dispatched so problem solved. I haven't been to the wedding yet but my daughter, a very close friend of the bride, is very confident it will be very well received.