Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 12806 reviews
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Personalised Christening Story Book
Marion Todd (Hampton, GB)
Letterfest Success Story

The Christening Book was received with great excitement & then shared amongst so many friends at the event after the actual Christening. Everyone who commented on it seemed really impressed & I felt it was very suitable for a 3 year old. No-one seemed to have heard of Letterfest before so I hope I’ve helped spread the word! It would be nice to know where the tree has been planted.

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Watercolour Line People Portrait
Chris G. (Leicestershire, GB)
Present for my daughter

I placed an order through Letterfest a couple of months ago for my daughter's 21st - an unexpected present. I could write a lengthy review here but TLDR: Service? Quality? Delivery? Speed? Customer satisfaction? 10/10. These guys were great - it was exactly what I expected and even though I fluffed the order up they were really proactive at helping me sort it. I was so impressed I've made a second order for my Dad's 80th birthday. Brilliant start to finish

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House Pencil Sketch
Jan Marshall (Camden, GB)
Ideal

I ordered this picture for a friend who was returning to his native New Zealand after living in the UK for 30 years. The house was the one he had lived in for a considerable number of years and had many memories for him. He was delighted to receive a unique memory of his time here to take back home.

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Personalised 70th birthday indoor plant pot
Petrina Pugh (Cheltenham, GB)
Great present

I gave the flower pot to a close friend who thought it was fabulous and such a clever idea. She now has a plant in it and it’s in pride of place.

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Engraved Birth Flower Plant Pot
Marie-Claire Morley (Lymington, GB)
Fabulous pot

Bought for my dad for his birthday, what a lovely personalised present - lovely idea

First Class

Excellent in all respects.
Charlotte was particularly first class. My grateful thanks to her.

She loved it

Brought this for a colleagues 60th birthday and she loved it. Has already planted it. Looks great in her garden

The stone is beautifully carved with our Jasper’s name - and the colour is really rather lovely too.

I will buy again in the furure, I’m sure.

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Engraved Birth Flower Plant Pot
Chris Wall (Merton, GB)
My wife loved it

Lovely present for my wife, she loved it. The quality is superb.

The company were really helpful! The gift … perfect!

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40th Birthday Personalised Plant Pot
sue white (Christchurch, GB)
40th birthday present

I was so pleased with a previous purchase that there was no doubt about ordering another plant pot. Or two. Really easy to order and personalise my purchases. Very quick delivery. Highly recommended. The present receivers were over the moon. Very, very pleased with Letterfest.

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Plant A Tree Personalised Story Book
Amaryllis Macintyre (Bicester, GB)
Excellent

Beautifully presented book with wonderful pictures & educational story. Highly recommend wonderful company

Personalised tree story

I loved the personalised tree story book which I bought for my great Nephew for his Christening! I particularly liked the fact that you could give the little boy the same hair and skin colour and that you plant a tree 🌳

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Personalised Pet Pebble with Paw Print
Alan Prince (Croydon, GB)
Perfect Memorial

This pebble was a perfect memorial for much loved cat who passed aged 17. The service from Letterfest was exemplary

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Engraved Birth Flower Plant Pot
Sue Knightley (Norwich, GB)
great gift

excellent item and great service - thanks

Perfect

This was a beautiful gift in memory of a great furry friend. 🐾 🌻

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Personalised Pet Pebble with Paw Print
Wendy Reeves (Bangor, GB)
Memory Pebble

The Pebble is such a lovely item. So many people have commented on this item. Brings a smile to my face each time I look at it

Beautiful frame and the watercolour of our house was beautifully done

Absolutely stunning. My husband loves his gift. Thank you.

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80th Birthday Personalised Plant Pot
Trudi Shah (Southampton, GB)
Great present!

I ordered an 80th birthday plant pot for my Uncle, it was a great present. It arrived promptly and in perfect condition.

Anniversary planter

A gift really well received. Would definitely recommend.

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Thank you message personalised plant pot
Charlotte N. (Preston, GB)
Lovely product, but sent the wrong seeds

The pot itself was lovely, but I was sent the wrong seeds despite adding a message to my order and sending the company an email requesting which seeds I wanted when placing the order. After receiving the wrong seeds, I followed up with another email to inform the company, they advised they’d send me a replacement pack of seeds but these never arrived. I paid extra for the seeds.

The plant pot itself was nice and good quality, however if I ordered again, I would purchase the seeds from elsewhere. I don’t understand why there isn’t a drop down list on the website to select the seeds you wish to buy with the pots!

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Personalised Pet Pebble with Paw Print
Paul Hodges (Rotherham, GB)
Lovely piece.

The pebble arrived, in good time, engraved as requested, would recommend these as a keepsake, or monument.

Personalised 1st Wedding Anniversary Flower Pot

I like the quality of the pot and the personalised inscription. The pot seemed a lot smaller than I anticipated

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Personalised name indoor plant pot
Nigel Daws (Northwich, GB)
Lovely pot, such great idea for a gift!

Such a lovely gift for my son to give his mum. Keep up the great work!