Customer reviews

We love making and designing unique art prints, illustrations, books and gifts. Our studio is based in sunny Devon in the UK and our young team of hard working and proud of what we've achieved over the past ten year.
It's great to hear what poeple think of our products and designs and really inspires us to do more.
You can either leave us a review by viewing a Letterfest product and filling in the form at the bottom of a products page, or if you have bought from us we might send you an email asking for a review.

These are all the Letterfest reviews we've had, you can search through them for a particular product, like a personalised kids book or bespoke illustration. Alternatively you can see a particular products reviews at the bottom of each product page.

If you have any questions or suggestions we'd love to hear from you.
Based on 10752 reviews
Engraved Birth Flower Plant Pot
Janet Gamba (Uckfield, GB)

I was really pleased with the engraved pot for my friend’s birthday, I think she will be very happy with it.

First Birthday Personalised Book

Lovely book bought for our Grandson. A wonderful keepsake. Get it you won’t be disappointed

First Birthday Personalised Story Book
Steven Goldsmith (Sheerness, GB)
1st Birthday Book

Excellent quality. Adapted to fit child, family, location. So pleased with it. Grand daughter will love it. ❤️

First Birthday Personalised Story Book
Naznin Mohamed (Manchester, GB)
Very nice 1st birthday gift

Was Happy with the delivery and lovely gifts for my grand children

First Birthday Personalised Story Book
Caroline Drew (Barnstaple, GB)
1st Birthday

I have had a sneaky read as Birthday isn't yet but what I read and saw was delightful a book to keep and treasure. Excellent 😊

First Birthday Personalised Story Book
Elaine Ferrier (Wokingham, GB)
Grandson's 1st Birthday book.

Beautiful hardbook. Illustrated very well and personalised reading. I am sure my grandson will treasure it.

A Day To Remember Personalised Pot
Anonymous (Folkestone, GB)
A day to remember personalised pot

I bought this as a gift for my friend. It was delivered quickly and I am very pleased with the quality. I would definitely recommend this product.

Beautiful 1st birthday keepsake

This was a gift for my Granddaughter and it was perfect. The story is lovely and the illustrations are beautiful. Also, the quality of the paper and the cover is excellent. I would thoroughly recommend it.

Plant A Tree Personalised Story Book
Janet Hemmings (Bristol, GB)
Teddy's Tree

Ordered this book as a gift for my Great Grandson's Christening. So pleased with it, arrived quickly and was nicely packed. His parents were delighted and really liked the fact that a tree will be planted for Teddy, they can't wait to read it to him. Overall, a great success. Thankyou

Personalised Birthday Story Book
Eirwen Jones (Cardiff, GB)
Delighted to give another review. I ordered a personalised book for my greatgrandson’s first Chri...

Delighted to write anothe review. I ordered a personalised Christmas book for my great grandson’s first Christmas which sadly got lost in transit! It never turned up but Letterfest staff organised that I should have a replacement for Kitto’s first birthday on 19 February 2023 free of charge. So I cannot speak highly enough of the beautiful publication and the Letterfest staff’s help and courtesy. Thankyou - diolch yn fawr.
Sincerely Eirwen Jones

Plant A Tree Personalised Story Book
Lynette Jones (Bristol, GB)
Plant a tree personalised story book

My great niece liked the story and will appreciate the importance of her tree more when she is older .

Personalised Birthday Engraved Terracotta Pot
Wendy Anstead (Walton on Thames, GB)
Named pot

Excellent service replaced broken pot in a day well done much appreciated.

Terracotta pot

I have received the engraved terracotta pot as a present for my friends 50th. Really delighted with it. She will love it
Thank you for the quick delivery and it was very well packaged. Highly recommend this company and product

First Birthday Personalised Story Book
Lisa Rees (Pontypridd, GB)

Love the book I ordered for a little girls first birthday. It is exactly what I wanted :)

Baby’s 1st Birthday book

Outstanding quality and prompt delivery. Very satisfied and thrilled with the book. A truly wonderful gift which will be remembered and cherished in years to come. Thank you

Oh Jude, we're really pleased you love the birthday book! We hope itll be treasured for many, many years.
thank you for the great review.
best wishes - Letterfest

Personalised Forget Me Not Plant Pot
Joanna Moone (Luton, GB)

It was for a very dear friend of mine who sadly lost her daughter at birth 23 years ago.
She was blown away when I gave it to her and had a few tears. She’s going to plant the forget me not seeds this weekend in the beautiful pot. Thank you so much xx

Oh Joanna, we are so saddened to hear of the story behind the gift but very pleased we were able to create something memorable to be treasured.
Thank you so much for taking the time to review and your thoughtful message

Best wishes
The team at Letterfest

60th Birthday Personalised Plant Pot
Sarah Kattenhorn (Canterbury, GB)
Birthday Gift

Arrived quickly very pleased with my purchase hopefully my friend will love it

Thank you very much Sarah! We are so pleased you found us .

best wishes from all the team at Letterfest

Personalised Forget Me Not Plant Pot
Yvonne Mcdonald (London, GB)
Just as described

Good quality excellent product arrived in time and was just as described

we're really pleased you're happy with it Yvonne (assuming the one star is accidental?)
Thank you for the review & supporting a small business!
Best wishes from all the team at Letterfest

Retirement Engraved Plant Pot
Donalda Macleod (London, GB)
Retirement Gift

My friend has received the gift from you and is very pleased with it.
The service was quick and efficient.

So pleased your friend loved it Donalda. Thank you again for your order
Best wishes

Personalised new home indoor plant pot
Helen McCredie (Stoke-on-Trent, GB)

I bought this as a gift for my friends who were moving house. They love it, and so did I- great quality and a lovely welcoming gift for a new home. Really pleased with it!

Thanks Helen, thats so lovely to hear!
Happy house move to your friend!

Thank you again for your order
Best wishes

Personalised Pet Memorial Plant Pot
Joanne Watson (Sheffield, GB)

Have taken delivery of my terracotta personalised pet memorial plant pot, along with Forget-me-Not seeds. Sooooo pleased with it, have placed a photo on my social media and highly recommended Letterfest!!

Hi Joanne, your kind word are very much appreciated.
Was a pleasure to make it for you.

Thank you again for your order

Best wishes

Personalised Adventures Of Mummy Book
Michael Townsend (Bedford, GB)
Great book but online form needs improving

The book is amazing, images look great and the way the story is told is brilliant, my wife absolutely loved receiving this from our 8 week old. My only criticism is the way the form is filled out. I found myself scrolling through the pictures to make sure that my answers would read properly once printed as the fields you fill in don't actually show you exactly how the story reads. For instance the job question lists: Job title, company. I typed the answer like this and then when printed the story read my mummy works as an operations manager, *company name* and it just reads a little bit robotic. Id suggest that you list every field to be filled in exactly how the book will be printed that way you can decide much better how you write your answer as whatever you put into the fields is printed exactly as you type and not adapted to fit in with how the story flows.

Hi Michael.
Thank you for your order and your feedback. We are really pleased to hear you loved it.
We put the full story in the description so customers can see how their answers will fit, however based on your comments we will look into seeing what we can do to perhaps make this clearer. Feedback like this really helps us improve so we really do appreciate you taking the time to let us know
Best wishes

70th Birthday Personalised Plant Pot
Isabel Wilson (Leven, GB)
Personalised Birthday gift

My friend is delighted with this personalised birthday gift she’ll treasure it always and the forget me not flowers with it will remind her of our wonderful life together.

Hi Isabel, we love receiving feedback like this. It really does mean a lot. Thank you for taking the time to review it and message.
Best wishes


It’s a present for my sis who hasn’t seen it yet but I am really pleased with it and know she will love it

Thanks so much for your order and review Jane. Really happy to hear you love it and hope your sister does too!
Best wishes

Personalised Terracotta Window Box
Kathryn Ellis (Bolton, GB)
Engraved window box

I’m really pleased with the personalised terracotta window box that I ordered. It’s exactly as I envisaged. It’s a gift for our friends’ Ruby Wedding & I’m sure they will like it. I appreciate the customer service I received too. I made enquiries about the message to be engraved etc & received friendly, helpful advice & information. It arrived quickly after ordering & was well-packaged & in perfect condition. A great company to deal with.

Kathryn, messages like this really do make our day!
Thank you so much for taking the time to review us. We are so pleased we were able to get this gift perfect for you.

I will pass on your kind words to the team

Best wishes